While our primary focus is the monitoring of a supplier's incoming parts quality, our presence in OEM facilities provides other opportunities to help suppliers continuously improve the quality of their customer service. That may take the form of trending information on the quality of specific parts. It might be noticing a problem the OEM is having with the way you pack your parts. It might be damage we notice as your parts are being installed on the OEM's product.
The point is, we keep our eyes and ears open to recognize opportunities for improvement. In that process, you get better as a supplier and your OEM customer gains operational performance improvement. That is value generated for both parties.
Benefits of Partnering with QLS
- A solid reputation built on the manufacturing floor
- 24/7 immediate response
- Highly technical, experienced and knowledgeable team members
- Multifunctional attention to details
- Cloud-based tracking system
- Plant-wide accessibility and recognition
QLS acts as a liaison between OEMs and their suppliers handling incoming quality concerns, installation modifications and other special projects.
STRENGTHEN CUSTOMER RELATIONSHIPS
Suppliers depend on QLS to provide instant response, resolution and superior communication on a wide range of issues that occur inside both their and OEM customer's facilities.