Supplier Representation Services
When timing is critical, QLS is on-site at the OEM facility to keep track of your products.
Issue resolution can be daunting when you are not actually in the OEM facility to see what's happening with your products. Are the products being delivered as expected? Are they being handled and installed correctly? With QLS, you can have an on-site advocate for your products right where they are being used - in the OEM facility.
With our Supplier Representation service, we represent you and your products to the OEM.
Benefit of daily QLS presence in the OEM Facility:
- You have an immediate on-site presence for issue resolution
- You save on travel from having to perform product support in person
- A full-time employee with salary/benefits/expenses is not required
- QLS watches for potential product issues, attempting to curb issues before they happen
- The OEM receives a proactive service from you
- As your eyes and ears in the OEM facility, QLS helps improve quality and keep you on track as a great OEM partner.
At your customer and on your floor
When a supplier has a quality issue at a customer's location, the accurate and timely communication of the problem is critical to establishing a fast and effective resolution. Supplier's depend on the technical expertise and responsiveness of QLS in those instances. When an issue involves multiple shipments to different OEM facilities, QLS can provide resolutions at all of the locations simultaneously.
Suppliers can also use QLS in their own plants to monitor incoming parts. Having QLS work in the entire supply chain can lower a supplier’s overall cost of quality and drive continuous improvement of their manufacturing process.