Process & Product Quality Monitoring Services
As QLS monitors a supplier's parts on an OEM's factory floor, we bring a combination of high expertise, speed of response and clarity of communication with our process and product quality monitoring. Suppliers can get immediate action on any quality concern. Suppliers with QLS in multiple locations can get that same instant response across all of their customers' plants simultaneously.
Strong Link In The OEM-to-Supplier Chain
Quality monitoring is about more than checking parts. We create relationships with the installers of a supplier's products to really understand how the products are seen from the OEM's perspective. We build rapport with the OEM's quality people, engineers and plant management. We advocate on the supplier's behalf to keep quality issues from becoming larger problems. By working with QLS, supplier's can avoid costly fines or holds on their incoming parts supply; OEMs can avoid expensive warranty claims and brand damaging field problems.
More than anything, QLS prides itself in being a strong link in the OEM-to-Supplier chain. We establish that one personal relationship at a time.
"QLS has a quality management support system that we love. The communication is great. Especially with Dot they have stepped up to be more formidable lately" - Supplier Customer
Benefits of Partnering with QLS
- A solid reputation built on the manufacturing floor
- 24/7 immediate response
- Highly technical, experienced and knowledgeable team members
- Multifunctional attention to details
- Cloud-based project tracking system
- Plant-wide accessibility and recognition
QLS acts as a liaison between OEMs and their suppliers handling incoming quality concerns, installation modifications and other special projects.
STRENGTHEN CUSTOMER RELATIONSHIPS
Suppliers depend on QLS to provide instant response, resolution and superior communication on a wide range of issues that occur inside both their and OEM customer's facilities.